Soft Skills


"We thought that the courses were extremely well-run and very relevant to our work. The feedback from everyone was positive and I believe that there are some actionable steps that everyone can apply from the sessions. A big thank you to Erin and Taylor for taking the time to facilitate the courses. We are definitely interested in any potential other future professional development with the SJLE."

~Keith McQueen, Manager, Teed Saunders Doyle

The Saint John Learning Exchange is pleased to offer Soft Skills Training to individuals and teams to build a stronger workforce. We’ve developed workshops in the nine most in-demand soft skills topics. 

Our workshops foster self-awareness, self-management, and goal-setting to empower trainees to build new habits and behaviours. Our soft skills facilitators are mastery-level trained coaches, skilled in creating inclusive, safe, and engaging learning environments.

The Learning Exchange operates a number of social enterprises. Running our own businesses has given us unique insight into the importance of soft skills training. Each of the nine topics includes 25 performance indicators that provide clarity and focus to self-assess ways of thinking and behaving. Our approach minimizes natural resistance to behavioural changes and makes soft skills, which are traditionally more difficult to quantify, tangible and measurable.


  • Collaboration

  • Communication

  • Confidence

  • Conflict Resolution

  • Problem Solving

  • Professionalism

  • Receiving Feedback

  • Stress Management

  • Time Management


Contact the Learning Exchange to discuss our results-driven workshops. We can work with individuals and teams, and workshops can be tailored to the unique needs of your organization.

Click here to view our current course offerings: Soft Skills Training